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Shipments and returns

Packages are generally dispatched within 1 to 2 days after receipt of payment (according to the quantity of the order) it will be shipped with DHL and tracking drop-off without signature. If you prefer to receive delivery by DHL Extra with required signature, an additional fee will be applied, so please contact us before choosing this method. Which shipment choice you make, we will provide you a link to follow your package.

Shipping costs are listed if you choose shipping and packaging costs are included.

If the payment is confirmed we start packing your goods, the cost of shipment vary according to the total weight / dimensions of your shipment. We advise you to group all according to an order. If you place two orders which will also be sent separately. So get one order for one destination when you can. If you decide nevertheless to make two orders with the same destination then we will apply the shipping cost on all of them. Your package will be dispatched at your own risk, but special care will be given to vulnerable objects, which will be specially protected.

You may be assured that we will treat every packet with love and make sure that everything is well protected before it leaves our warehouse!

Boxes are generously sized and your items will be well-protected.

Returns

If you wish to return goods that are damaged. Please fill it in as accurately as possible and return it to info@orderandbuild.com. Or go to contact us to upload the necessary damage photos, and fill in the necessary information.